Love Drama Privacy Policy

LOVE DRAMA PRIVAY POLICY
LAST UPDATE: 23RD OCTOBER 2018

Please read this policy carefully before you provide any personal information to us. If you have questions or concerns, please first e-mail the Company Director, Charly Anderson at charly@lovedrama.co.uk.

About this privacy policy.

This privacy policy describes the types of information that the business, Love Drama, collects from School Submission Forms, Weekly Class Submission Forms, Camp Submission Forms and those who visit and use the Love Drama website; www.lovedrama.co.uk This privacy policy also explains how Love Drama collects, stores and uses this information.

The information we collect and how we use it.

Love Drama collects personal information through paper submission forms and online users, including online submission forms. The personal information collected includes full names of adults and children, children’s ages, children’s dates of births, children’s medical and behavioural information, photographs and videos of children and adults, adult’s phone numbers and e-mail addresses. This information is used in the following ways to contact you;

  • In class emergencies such as cancellations, child illness or absence.
  • For details about next term’s classes including payment details.
  • For details about holiday activities.
  • Occasional promotional e-mails for special events, discounts and clothing orders.
  • Termly newsletter.
  • Photographs and videos for marketing on flyers, social media and the website.
  • To inform you about changes to the law; for example, changes to the privacy policy.

 Storing your personal information

Love Drama does not actively share, rent or sell personal information about you or your children with other people or companies.

All information received via paper or online submission forms is sent directly to Love Drama and kept completely confidential. We reserve the right to use it for the reasons stated in “The information we collect and how we use it” section, unless you tell us otherwise. You have complete control over your data and can stop receiving contact from Love Drama for any reason(s) simply by sending an e-mail to Company Director, Charly Anderson to charly@lovedrama.co.uk and stating which reason(s) you would like to stop receiving contact e-mails and/or phone calls/messages about.

The website www.lovedrama.co.uk may collect cookies and website traffic information but this information is not personal and cannot be used to identify any person(s). Love Drama does not use personal information on the website, unless permission is granted.

However, to ensure Love Drama comply with the law and adhere to the correct Child Protection procedures we may at times need to pass on your information to relevant authorities such as police, debt collectors, social and health care authorities. This ensures Love Drama behave as responsible citizens, can effectively enforce our policies, can receive monies owed to us and can work in a safe environment without fear of abuse or injury. This also protects you from unlawful use of our website and the misuse of stored personal information.

Love Drama sometimes use third parties to help with the administration of the website. Such third parties may be supplied with or have access to your personal information stored on the website but solely to provide services to us or on our behalf.

Love Drama stores personal information on a password protected laptop, used only by a maximum of 2 users. Both users have separate profiles and passwords on this laptop. The laptop never leaves the business premises and is fully shut down when not in use. Business premises are fully locked at night. The laptop is protected through firewalls and full laptop security and personal information about children is not stored on online services; this helps prevents information being stolen. E-mail addresses are stored in a contact list on Love Drama’s G-mail account which has a separate password to access it. G-mail is used only for Love Drama business and not for personal use.

Love Drama use a hard drive to back up data. This is locked away in the business premises when not in use. The hard drive is backed up and updated every month.

All paper information is kept locked away until needed and only relevant information is carried in a sealed bag but only when travelling to and from classes. This information is only viewed by Love Drama staff members and kept strictly confidential.

Love Drama have a business mobile phone which stores contact numbers in case of an emergency. This phone is only taken to classes and stored in a sealed bag. The phone contains a password to access it and is locked away when not in use.

All information about our users supplied to us via submission forms or by visiting the website becomes a business asset of Love Drama. If Love Drama changes business status, for example merges with another business, starts a new business or becomes insolvent or bankrupt, all information about our users, including personal information, will be passed on and as a business asset.

Information storage timeframe.

Love Drama do not keep personal information for an unnecessary amount of time. We typically keep all personal information until a child leaves a class, then the only information we will retain is an e-mail address of a parent or guardian if they accept to be kept on our mailing list. All information is deleted from the business laptop and paper information is shredded.

Cookies on our website

Our website may log your IP address which can help diagnose problems with our server, administer and/or our website. The website may also track usage statistics. Your IP address can be different every time you visit the website depending on the type of internet connection you use to access it. As stated above, it is not possible to identify any personal information through an IP address and Love Drama will never try. You may have reached the Love Drama website through an advertisement or third party website. Love Drama can also use and log this information to effectively manage our marketing strategies. However, no personal information is identified or stored through this.

The Love Drama website places a cookie on your computer’s hard drive. A cookie may contain information that allows us to track you through our website and to determine whether you have visited us before. However, cookies cannot be used to read your hard drive, collect personal information about you and cannot trace other cookies on your hard drive. We use cookies to help us understand how visitors use our site which helps us to improve it. When you visit the website you will be asked to accept or refuse a cookie. It is recommended to accept it as it makes the website run smoother for you.

Our security

We use commercial security measures to protect all of our stored and collected information from being lost, misused and inappropriately changed. However, we cannot guarantee the protection of information against unlawful interception, misappropriation, misuse, or alteration or that your information may be not be passed on or accessed by accidental circumstances or by the unauthorised acts of others. Love Drama does not share bank details or ask for bank details on our website. Instead we use Paypal which is considered more secure. You have the option to refuse the use of Paypal on the website and contact charly@lovedrama.co.uk to arrange an alternative method of payment. Love Drama have no control over the other websites, payment methods or products or services you may purchase out with of the Love Drama website.

If you would like to see our Policy, or to make changes to your information

If your personal information changes, or if you no wish to receive contact from Love Drama, you may e-mail Company Director, Charly Anderson at charly@lovedrama.co.uk or by contacting us by post. If you would like to receive a copy of the Love Drama Privacy Policy, you can use the same contact details to request this.

If the Policy changes

Love Drama reserve the right to change this policy if we are advised to do so or believe a change is needed. If we make significant changes that affect how we collect, use and store your personal information, we will contact you by email, phone or the website. We will also give you the opportunity to delete or change your stored information.

Contact Us

Website: www.lovedrama.co.uk

E-mail: charly@lovedrama.co.uk

Post: The Cairn, High Street, Aberlady, Longniddry, EH32 0RA

Telephone: 07523331655

 

Love Drama Privacy Policy – For Children

Last updated 26th October 2018

Love Drama collects personal information from School Submission Forms, Weekly Class Submission Forms, Camp Submission Forms and those who visit and use the Love Drama website; www.lovedrama.co.uk This privacy policy also explains how Love Drama collects, stores and uses this information.

Love Drama collects personal information through paper submission forms and online users, including online submission forms. The personal information collected includes full names of adults and children, children’s ages, children’s dates of births, children’s medical and behavioural information, photographs and videos of children and adults, adult’s phone numbers and e-mail addresses. This information is used in the following ways to contact you;

1)In class emergencies such as cancellations, child illness or absence.

2)For details about next term’s classes including payment details.

3)For details about holiday activities.

4)Occasional promotional e-mails for special events, discounts and clothing orders.

5)Termly newsletter.

6)Photographs and videos for marketing on flyers, social media and the website.

7)To inform you about changes to the law; for example, changes to the privacy policy.

Love Drama promises never to share, rent or sell your personal information. We do not keep your information if you leave Love Drama. You have a right to tell us if you would prefer us not have any of your details. To do this, all you have to do is tell a member of staff or ask your parent/guardian to send us an e-mail to charly@lovedrama.co.uk

All your personal information is kept very secure on a laptop, phone and a sealed bag. These are only kept at the business address or kept on a member of staff when travelling to and from work. They only used for work.

If you visit the website, we put something called a cookie on your computer or phone’s hard drive. This is not harmful and is put there so we can see what is being looked at on the Love Drama website. We don’t know who has visited it though.

Although Love Drama works hard to make sure your information is safe, we cannot promise that your details won’t be stolen or misplaced. If this happens, there are things we can do to recover the information and make sure it doesn’t happen again.

You can ask to read this policy at any time by asking a member of staff or by asking a parent or guardian to send an e-mail to charly@lovedrama.co.uk